
Questions about the GenJ Store?
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Shipping Information:
Our standard method of shipment is UPS Ground or U.S.P.S. Priority Mail.
Information on bulk orders is available upon request.
Most items are shipped within 2 business days after payment is received (5 business days during our busy season, March-May).
Multiple graduation orders may require additional process time.
Orders are processed Monday through Friday by 11:00 a.m. Eastern Time. Orders received after 11:00 a.m. ET are generally processed the next workday.
Shipping Charge:
Order Subtotal
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Shipping
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$5.00 or less
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$3.00
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$5.01 - $29.99
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$6.00
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$30.00 - $59.99
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$7.00
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$60.00 - $99.99
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$8.00
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$100.00 or greater
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$10.00
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Residents of Canada should add $7.00 for shipping on orders up to $35.00 and 15% to orders $35.01 and over. Call 540.338.5600 for shipping cost to other countries.
Return Policy:
Purchase price will be refunded if products and request for refund are received within 30 days of order. Items returned must be in resalable condition. Shipping costs are not refundable.
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